1. Introduction
Welcome to Diamed London Clinic. These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Diamed London Clinic’s website if you do not accept all of the terms and conditions stated on this page.
2. Definitions
- “Clinic” refers to Diamed London Clinic Ltd
- “Website” refers to www.diamedclinic.com
- “Patient” refers to individuals receiving or seeking medical or aesthetic services
- “User” refers to anyone accessing the Website
- “Services” refers to the medical and aesthetic services offered by the Clinic
3. Use of Website
Permitted Use
You may use this Website for your own personal, non-commercial use. You may not use this Website for any unlawful purpose or in any way that may damage, disable, or impair the Website.
Prohibited Conduct
You must not:
- Reproduce, duplicate, copy or re-sell any part of the Website
- Access parts of the Website you are not authorised to access
- Attempt to interfere with the proper working of the Website
- Transmit any material that is defamatory, offensive, or otherwise objectionable
4. Medical Disclaimer
General Information Only
The content on this Website is provided for general information purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
No Doctor-Patient Relationship
Viewing information on this Website does not create a doctor-patient relationship between you and the Clinic. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Emergency Situations
If you think you may have a medical emergency, call 999 immediately or go to the nearest A&E department. Do not rely on information from this Website for emergency medical conditions.
5. Appointments and Services
Booking
Appointments can be booked through our Website, by telephone, or in person. All bookings are subject to availability.
Cancellation Policy
We require at least 24 hours' notice for cancellation of appointments. Failure to provide adequate notice may result in a cancellation fee.
Payment
Payment is due at the time of service unless otherwise agreed. We accept cash, debit cards, and major credit cards.
Right to Refuse
The Clinic reserves the right to refuse service to anyone for any reason at our sole discretion.
6. Intellectual Property
Ownership
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Diamed London Clinic Ltd and is protected by UK and international copyright laws.
Limited Licence
You are granted a limited licence to view and print pages from this Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright notices.
7. Limitation of Liability
No Warranties
The Website and its content are provided “as is” without any warranties, express or implied. We do not warrant that the Website will be error-free or uninterrupted.
Limitation
To the maximum extent permitted by law, Diamed London Clinic Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website.
Maximum Liability
Our total liability to you for any claims arising from your use of the Website shall not exceed the amount you have paid to us in the preceding 12 months.
8. External Links
This Website may contain links to external websites. These links are provided for your convenience only.
We have no control over the content of external websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. Privacy
Your use of this Website is also governed by our Privacy Policy and Cookies Policy. Please review these policies carefully.
10. Changes to Terms
We reserve the right to update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website.
Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
- Email: info@diamedclinic.com
- Phone: 020 3807 5555
- Address: 83A High Street, Waltham Cross, EN8 7AF
Diamed London Clinic Ltd
Company Number: 13728403
Registered Address: 500 White Hart Lane, London, England, N17 7NA
Last updated: 12 December 2025